Look Ahead > Our services > Customer stories Customer stories Our customers share their personal stories of how our support has enabled them to move forwards with their lives. Felix’s Story Felix is a customer at Look Ahead’s Hackney Mental Health Services. He has been focusing on getting back into work. Ismah’s Story Ismah is a customer at Look Ahead’s Antill Road Learning Disability Day Service in Tower Hamlets. Her confidence has grown since joini... Gary’s Story Gary has a learning disability and lives at Look Ahead's Mary Jones Court Supported Housing Service. He has pursued his passion for runn... Fred’s Story Fred is a customer at Look Ahead’s Kensington and Chelsea Homelessness and Complex Needs Services. He is getting ready to take the nex... Mariam’s Story Mariam* has learned new life and self-care skills since becoming a customer at Look Ahead's Learning Disability Services. Shaun’s Story Shaun has made lots of positive changes since becoming a customer at Look Ahead's Newham Mental Health Service over a year ago. Johnson’s Story Johnson is a customer at Look Ahead’s Heaney Hub Homelessness and Complex Needs Service in the Royal Borough of Chelsea and Kensington... T’s Story T has turned his life around since becoming a customer Look Ahead's Tower Hamlets Mental Health Services. Natasha’s story Natasha came to live at one of our learning disability services and shares her story. Miles’s story With Look Ahead's support, Miles is completing his electrician's qualification and making plans to move on. Joanne’s Story Joanne and her children left their home and moved to a Look Ahead service after experiencing domestic abuse. Joanne shares her experienc... Peter’s Story Look Ahead are currently delivering two hotels in South London that have been established to provide emergency accommodation and support... Jack’s story Jack arrived at our Semi-independent Living (SiL) young people’s service in 2019. Jack and his support workers share his experiences a... Michael’s story Michael plays an active role at Look Ahead - getting involved locally and across the organisation. Allan’s story After being homeless for a number of years, Allan is now receiving support to achieve his goals. Stella’s story With the help of her Support Worker, former customer Stella is now pursuing her dream of studying at university. Lisa’s story Lisa is receiving support for her mental health needs, for the first time, at our crisis service in East London.